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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q67-Q72):

NEW QUESTION # 67
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?

A. Inventory Check
B. Cart Review
C. Promotion Details
D. In Store Products
E. Promotion List

Answer: A,C,E

Explanation:
These components provide comprehensive information about promotions and inventory, vital for effective retail execution.

NEW QUESTION # 68
ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?

A. Use productized TM Forum 620 Catalog Open APIs to retrieve product specifications and product offerings.
B. Use CPQ API getCartProducts to create a cart and retrieve product specifications and product offerings.
C. Use Enterprise Product Catalog REST APIs to retrieve product specifications and product offerings.
D. Use Object REST APIs to retrieve data from Product2 Object.

Answer: C

Explanation:
In Communications Cloud, the single source of truth for commercial and technical products is the Enterprise Product Catalog (EPC). For external systems-like distributors' CRMs-to consume product specifications, offerings, attributes, technical details, and bundled components, Salesforce provides EPC REST APIs.
These APIs expose:
Product Offerings
Product Specifications
Commercial & technical attributes
Prices (optional depending on configuration)
Relationships and hierarchies
They are designed explicitly for external catalog synchronization, making them the ideal starting point for distributors to pull up-to-date product definitions.
Why others are incorrect:
A (Product2 APIs): Product2 is not used for Communications Cloud catalog; EPC uses Vlocity EPC objects.
B (TMF620): Salesforce EPC is not natively TMF620 compliant. TMF620 requires a mediation layer; using EPC APIs directly is the recommended starting point.
D (getCartProducts): CPQ APIs require a cart context and do not expose full catalog specs.

NEW QUESTION # 69
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

A. Other
B. Custom
C. Planogram Check
D. Inventory Check

Answer: B

Explanation:
For auditing coolers, a new custom Task Type would be most appropriate, as it allows the creation of a task specifically tailored to the unique requirements of cooler audits.

NEW QUESTION # 70

A. Define planogram check task
B. Train Einstein Vision Models with marketing images of products to yield optimal results
C. Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
D. Enterprise Sales Management
E. Enable Einstein Object Detection
F. Multi-site CPQ
G. Large Account Sales Management
H. Multiplay Subscription Management
I. Setup in store location and associate planogram
J. Explanation:
For B2B telecom companies dealing with complex configurations exceeding 1000 line items, the only Salesforce Communications Cloud solution purpose-built for performance, scalability, and large enterprise quoting is Enterprise Sales Management (ESM).
ESM enhances the CPQ experience by supporting:
Extremely high cart volumes (hundreds to thousands of lines)
Multi-site, multi-location enterprise networks
Enterprise-grade discounting and contract structures
Scalable pricing, validation, and asset handlings
Better separation of commercial vs. technical configurations
Options A, C, and D do not address enterprise-scale CPQ needs with thousands of line items. Large Account Sales Management focuses on account planning, not CPQ performance. Multiplay Subscription Management and Multi-site CPQ do not solve the scalability challenge.
TION NO: 2
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?

Answer: D,I

Explanation:
These steps are essential in setting up Einstein Vision for automatic product detection on shelves, involving enabling the feature, defining relevant tasks, and training the models with appropriate product images.

NEW QUESTION # 71
ABC Telecom has a requirement to allow their customers to upgrade or downgrade plans from an unlimited plan to a limited plan or from two play packs to three play packs and vice versa.
Which three are key offerings provided by the change of plan feature in Communications Cloud?

A. Moving to/out from the bundled offer
B. Service Continuity
C. History of Subscription Updates and Traceability
D. Supported by Digital Commerce APIs
E. Customers can choose from all plans in the price book.

Answer: A,B,D

Explanation:
The "Change of Plan" feature in Salesforce Communications Cloud (often accessed via Digital Commerce APIs or the Cart) is designed to handle the complex logic of modifying an existing customer's service portfolio. The three key offerings/capabilities are:
Supported by Digital Commerce APIs (A): Salesforce provides specific Digital Commerce (DC) APIs (e.g., getChangeOfPlanOffers or generateChangeOfPlan) that allow this complex logic to be exposed on self-service portals. This enables customers to view eligible upgrade/downgrade paths and execute the change without agent assistance, calculating pro-rated costs in real-time.
Moving to/out from the bundled offer (B): The feature is sophisticated enough to handle structural changes in the product hierarchy. It can take a standalone asset and move it into a bundle (e.g., moving a standalone internet line into a "Triple Play" bundle) or unbundle a service, maintaining the integrity of the commercial and technical data throughout the transition.
Service Continuity (E): A critical requirement in Telecom is that the "Change of Plan" (Commercial Change) does not accidentally disconnect the underlying technical service (Technical Change) unless intended. The Change of Plan feature ensures Service Continuity by preserving the link to the existing Technical Products (RFS) and Assets, ensuring that a customer upgrading their billing plan doesn't suffer a service outage during the provisioning process.
Why C and D are incorrect:
D (Customers can choose from all plans...): This is incorrect. The Change of Plan feature specifically uses Eligibility and Context Rules to filter the catalog. A customer on a Fiber plan cannot "choose" a legacy Copper plan if rules forbid it. They only see eligible target paths, not all plans.
C (History...): While Salesforce tracks field history and asset history, "Traceability" is a platform characteristic, whereas Service Continuity and Bundle manipulation are specific functional offerings of the Change of Plan logic engine.

NEW QUESTION # 72
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